Shoplifting and other types of theft are common in retail businesses. The only way to avoid this situation is to tighten security at your establishment. Greet customers, screen and train personnel, and make other improvements to your retail site. This will make your store a safer place to shop with fewer theft losses.
Greet Customers and Be Hands-On
When visitors arrive at the door, greet them. Offering to help your clients when they need it is good customer service, as does being kind. Your friendliness also conveys a subliminal message to your clients that they are not forgotten if you and your team adopt a hands-on approach to customer care. Your attention is a disadvantage for a shoplifter. Keep an eye on your clients and be friendly to keep shoplifters away from your store.
Send Your Employees to Security Training
When it comes to spotting shoplifters, security training can teach your personnel what to look for. You may need to contact local security organizations to see if any security training is available in your region.
Keep a Written Security Policy
Write down necessary information like what do you expect of your employees if they doubt they are in the presence of a shoplifter. Distribute this information to your staff and ensure that your employees will all react to shoplifters in a way that is approved by you.
Put a Bell on Your Door
It’s difficult to keep track of consumers when you don’t realize they’ve entered the building. Install a bell on your store’s door to notify your personnel whenever a new client enters or exits.
Shoplifters can be prevented in stores with good lighting, probably because you can more readily see the shoplifting occur and catch the individual in the act. Improve the lighting in your store to prevent robbery. Contact a contractor to improve lightning in a way that is attractive and effective.
Contact a Respected Security Firm
A respectable security firm can help your retail company avoid robbery and shoplifting. They can help you identify the conditions that may lead to shoplifting along with keeping a watchful eye over your store.
Our team of experts will answer all your customer questions about how to prevent theft and shoplifting. Contact us now!